Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of the website and services provided by WevAii (“we”, “us”, “our”). By accessing our website or using our services, you agree to these Terms.

If you do not agree, please do not use our services.

1. Services

We provide appointment automation, booking systems, integrations, and related digital services for clinics and healthcare providers.

Services may include:

  • Online booking systems

  • Calendar and staff scheduling

  • Automated reminders (email/SMS)

  • Website integration

  • AI-based automation features

  • Ongoing support and maintenance (if agreed)

The exact scope of services is defined in individual proposals or agreements.

2. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information

  • Ensure they have the right to use the patient data provided to us

  • Obtain all necessary patient consents

  • Comply with applicable healthcare and data protection laws

  • Review and test the system before going live

We are not responsible for incorrect data provided by the client.

3. Patient Data & GDPR

  • Clinics are the Data Controllers

  • We act as a Data Processor

  • We process patient data only according to the clinic’s instructions

  • Clinics are responsible for patient notifications, consent, and privacy disclosures

A Data Processing Agreement (DPA) may be provided upon request.

4. Payments & Fees

  • Fees are defined in written proposals or invoices

  • Setup fees are payable in advance unless agreed otherwise

  • Monthly fees are billed in advance

  • Late payments may result in service suspension

  • All prices are exclusive of VAT unless stated otherwise

No refunds are provided for completed setup work.

5. Cancellations & Termination

By the Client:

  • Monthly services can be canceled with 30 days’ written notice

  • Setup fees are non-refundable once work has started

By Us:

We reserve the right to suspend or terminate services if:

  • Payments are overdue

  • These Terms are violated

  • The service is used unlawfully or abusively

6. Service Availability

We aim for high availability but do not guarantee uninterrupted service.

We are not liable for:

  • Third-party software downtime

  • Internet or hosting failures

  • SMS/email delivery issues outside our control

7. Third-Party Software

Our services rely on third-party platforms (e.g. booking systems, messaging providers).

We are not responsible for:

  • Changes in third-party pricing or features

  • Service interruptions caused by third parties

  • Third-party terms or policies

Clients agree to comply with third-party terms.

8. Intellectual Property

All materials, workflows, and configurations created by us remain our intellectual property until full payment is received.

Upon payment, the client receives a non-exclusive license to use the system for their clinic.

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages

  • We do not guarantee revenue, appointment volume, or business results

  • Our total liability is limited to the amount paid by the client in the last 3 months

10. Warranties Disclaimer

Services are provided “as is” and “as available.”

We do not guarantee:

  • Zero errors

  • Medical or legal compliance of clinic operations

  • Specific business outcomes

11. Confidentiality

Both parties agree to keep confidential information private, except where disclosure is required by law.

12. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters

  • Government actions

  • Internet outages

  • Third-party system failures

13. Governing Law

These Terms are governed by the laws of the Republic of Cyprus.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Cyprus.

14. Changes to These Terms

We may update these Terms at any time.
Changes will be posted on our website with an updated revision date.

15. Contact Information

Company Name: WevAii
📧 Email: wevaii.support@gmail.com