Who this is for

Solo doctors who handle appointments by phone and walk-ins, with a stable weekly schedule.

What’s included (Setup)

• Online appointment booking system

• Integration with clinic calendar

• Automatic confirmations and reminders

• Missed-call recovery (patients receive a booking link)

• Simple booking website (or integration into existing website)

• Testing before go-live

• Short admin handover (how to add phone & walk-in bookings)

What’s included (Ongoing – Light Maintenance)

• Monitoring that bookings, reminders, and sync work correctly

• Fixing issues if something breaks

• Small adjustments when needed (hours, availability)

• Appointment system responsibility stays with us

What’s not included

• Frequent changes

• Advanced booking logic

• Multiple doctors or complex services

• Marketing or design work

SOLO CLINIC SYSTEM

(1 Doctor, 1 Admin)

Who this is for

Clinics with multiple practitioners, shared admin, and more scheduling complexity.

What’s included (Setup)

Everything in the Solo Clinic System, plus:

• Multiple calendars and doctor availability rules

• Service-based booking (different durations per service/doctor)

• More advanced reminder rules

• Better handling of reschedules and cancellations

• Integration across multiple staff calendars

• More detailed testing scenarios

What’s included (Ongoing – Standard Maintenance)

• Ongoing monitoring across all doctors

• Priority issue handling

• Regular adjustments as schedules and staff change

• Support for admin workflow questions

• Responsibility for appointment flow and reliability

What’s not included

• Marketing automation

• CRM systems

• Custom software development

Who this is for

Busy clinics where appointment reliability, consistency, and admin efficiency matter.

What’s included (Setup)

Everything in the Small Clinic System, plus:

• Advanced scheduling logic

• Multiple services, doctors, and locations (if applicable)

• Capacity rules and buffers

• Custom booking flows

• Higher-volume testing

• Structured onboarding with admin team

What’s included (Ongoing – Full Maintenance)

• Active monitoring of booking volume and system health

• Faster response times

• Ongoing optimisation of booking rules

• Continuous adjustments as the clinic evolves

• Clear ownership of appointment system reliability

What’s not included

• Marketing campaigns

• Paid advertising

• Full website redesign projects